Practical, step-by-step automation guides built for SMB owners. Browse by category, filter by industry, or search.
Free implementation guides for SMB operators and enterprise teams — workflows, prompts, governance, and tool stacks built to ship.
69 workflows
Generate the candidate and employee notices each jurisdiction requires from your hiring-tool inventory, schedule the bias audit, and keep the records the new laws expect — before the dates land.
Model the cost of doing it against the cost of not. Doing it: inventorying ten…
Write the disclosure script, the consent record, and the opt-out routing once, then apply them to every voice agent, chat widget, and SMS bot you run.
This is loss avoidance, so model exposure rather than return. Assume a practice…
Finance & AdminTreat every change to where money goes as untrusted until an out-of-band callback to the number already on file confirms it, with a second approver above a threshold and the evidence logged.
This is a control, so model it as expected loss avoided against the cost of…
OperationsA browser-using agent checks tomorrow's patients against each payer portal overnight and writes benefits back to the chart, so the front desk starts the day with exceptions instead of a hold queue.
Assumptions stated so you can swap in your own. A practice seeing 35 insured…
OperationsAn ambient AI scribe listens to the visit and produces the chart note, so clinicians stop doing two hours of documentation after a nine-hour day.
A three-clinician practice recovering 60-90 minutes of documentation per…
OperationsRedline agreements against your own playbook inside Word, so a two-lawyer firm reviews contracts at the pace of a twenty-lawyer one.
A two-lawyer transactional practice reviewing 30 agreements a month at an…
Marketing & ContentStructure your business information so ChatGPT, Perplexity, and Google AI Overviews recommend you by name when someone asks for a provider like you.
Hard to model as a dollar figure and you should be suspicious of anyone who…
Finance & AdminAutomated AP pipeline that captures invoices from any source, matches them against POs and receipts, and pays vendors with zero manual keying.
A typical SMB processing 200 invoices/month at $16 manual cost vs ~$3 automated…
Customer Communications24/7 voice agent that books appointments and captures intake info under a signed BAA — engineered for dental, med spa, and healthcare-adjacent SMBs.
A typical 4-op dental practice taking 60 calls/day at $0.10/min averages…
AI Agents24/7 AI phone agent that answers, qualifies, books, and transfers — sounds human, never sleeps.
A practice taking 30 calls/day at $0.10/min averages $90/month vs. $3,500/month…
Outbound SDR agent that researches, personalizes, and follows up across email, LinkedIn, and SMS — and classifies replies.
A typical agency setup: 3 inboxes × 30 sends/day × 22 days = ~2,000…
AI AgentsA retrieval-grounded support agent that answers tier-1 tickets from your docs and ticket history — escalates the rest with full context.
Typical SMB support team handling 500 tickets/week sees 40-60% deflection on…
OperationsAutomate KYC document collection, account setup checklists, and welcome sequences for new financial services clients.
Cut onboarding time from 2 weeks to 3 days. Reduce document chase emails by…
Lead ManagementAutomatically follow up with prospective students, send reminders for incomplete applications, and nurture leads through enrollment.
Increase enrollment conversion by 20-35%. Recover 15-25% of incomplete…
Customer CommunicationsAutomatically send personalized thank-you messages, impact updates, and re-engagement campaigns to retain and grow your donor base.
Increase donor retention by 15-25%. Recover 10-20% of lapsed donors. Reduce…
OperationsMonitor equipment sensor data and production metrics to predict failures before they happen — reducing downtime and emergency repair costs.
Reduce unplanned downtime by 30-50%. Cut maintenance costs by 20-25%. Extend…
OperationsAutomatically detect shipment delays and exceptions, notify affected customers, and coordinate carrier resolution — before anyone calls to complain.
Reduce inbound "where is my shipment?" calls by 40-60%. Improve customer…
SupportHandle inbound calls and website inquiries 24/7 with an AI receptionist that books appointments, answers FAQs, and routes urgent requests.
An AI receptionist handling 30 calls/day at $0.10/minute averages $90/month vs.…
SalesTurn happy customers into a predictable referral engine with automated ask, track, and reward sequences.
Businesses with automated referral programs see 2-4x more referrals than those…
Lead ManagementRe-engage customers who haven't visited or purchased in 90+ days with a targeted 3-touch reactivation sequence.
Winback campaigns typically recover 5-15% of dormant customers. A gym with 200…
OperationsLet customers self-book online 24/7 with smart scheduling that handles availability, buffers, and confirmations automatically.
Businesses that add online self-booking see 30-40% more appointments booked,…
Customer CommunicationsRespond to every Google, Yelp, and Facebook review within hours using AI-drafted, human-approved replies.
Businesses that respond to 100% of reviews see a 0.3-0.5 star improvement in…
Lead ManagementAutomate new client onboarding with welcome sequences, document collection, and setup instructions that run on autopilot.
Saves 3–5 hours per client onboarded. For a business onboarding 20…
Customer CommunicationsSet up behavioral drip campaigns that nurture leads and re-engage customers based on their actions — not just arbitrary timers.
Behavioral email flows typically generate 25–40% more email revenue within 90…
SupportCollect feedback from reviews, surveys, and support tickets, then use AI to surface trends and actionable insights automatically.
Businesses with systematic feedback analysis see 10–20% improvement in customer…
Lead ManagementAutomatically text any caller who doesn't reach you — within 60 seconds of the missed call.
Businesses that implement missed-call text-back typically recover 20-35% of…
Lead ManagementCapture every new lead, qualify them automatically, and route to the right person — no manual sorting.
Speed-to-lead is the single biggest factor in conversion. Responding within 5…
Customer CommunicationsReduce no-shows by 60% with automated multi-touch appointment reminders via SMS and email.
Practices that implement a 3-touch reminder sequence see 50-70% reduction in…
OperationsAn AI assistant sorts the owner inbox by what actually needs a decision and drafts the routine replies in the owner voice.
An owner spending 2 hours a day in the inbox who gets to 60% draft acceptance…
SalesRecord in-home and in-office sales conversations so one manager can coach 25 appointments a week instead of six.
A ten-rep in-home sales team closing at 30% on 40 appointments per rep per…
SalesThe discovery call ends and a scoped, priced draft proposal exists before the follow-up email goes out.
An agency running 20 discovery calls a month at 2 hours of proposal assembly…
Finance & AdminCards swipe → receipts get captured → AI categorizes against your chart of accounts and flags policy violations before they hit the close.
A 15-employee SMB with $40K/month in card spend typically saves 8-12 controller…
Finance & AdminCut month-end close from two weeks to under five days with AI flux explanations, automated journal entry review, and a centralized checklist.
A 3-person finance team typically saves 30-50% of close time (3-5 days/month…
Finance & AdminTurn your GL data + KPI dashboard into a board-ready narrative in 30 minutes instead of 6 hours. Operator-voiced, no fluff.
Replaces 4-6 hours/month of weekend writing with 30-45 minutes of editing. For…
SupportAI-drafted replies for B2B SaaS support: Plain captures the thread, Claude drafts the reply with full context, human approves before send.
A 3-person B2B support team handling 200 threads/week typically saves 6-10…
AI AgentsAgentic browser session that visits 50 vendor sites, captures pricing, terms, and feature differences, and produces a comparison sheet — overnight.
A weekly competitive sweep replacing 4-8 hours of human work / week saves…