An enterprise platform for evaluating, monitoring, and guarding AI agents and LLM applications, including real-time protection against unsafe outputs.
Analytics comparison
Splunk Agent Observability (formerly Galileo) vs Contentsquare (formerly Hotjar)
Pricing, pros, cons, and ideal use cases — side by side.
Contentsquare (formerly Hotjar)Freemium
Session recordings, heatmaps, and on-site surveys — see exactly how visitors use your website.
At a glance
| Splunk Agent Observability (formerly Galileo) | Contentsquare (formerly Hotjar) | |
|---|---|---|
| Pricing | EnterpriseEnterprise pricing, quoted per organization. | FreemiumHotjar's old plans were Basic free (35 sessions/day), Plus $32/month and Business $80/month; new accounts open on Contentsquare, whose free plan covers 200,000 sessions a month with a 15-day Growth trial, and whose paid plans were not re-verified in early October 2026. |
| Category | Analytics | Analytics |
| Ideal for | Enterprises running agents and LLM apps at scaleRegulated organizations needing runtime safeguardsTeams needing both evaluation and live monitoring | EcommerceAgenciesSaaSAny SMB with a website |
Pros & cons
Splunk Agent Observability (formerly Galileo)
Pros
- Evaluation, monitoring, and runtime guardrails in one platform
- Real-time detection of unsafe or off-policy outputs
- Metrics that work without ground-truth labels
- Built for enterprise scale
Cons
- Enterprise pricing and procurement
- More than small teams or simple apps need
- Onboarding is a real implementation effort
Contentsquare (formerly Hotjar)
Pros
- Watch real user sessions
- Heatmaps and click maps
- On-site surveys built in
- Free tier for testing
Cons
- Can slow down sites
- Privacy considerations
- Sample-based on lower plans
Which should you choose?
Contentsquare (formerly Hotjar) is the lighter-weight option (Freemium), while Splunk Agent Observability (formerly Galileo) sits higher on the pricing ladder (Enterprise). Splunk Agent Observability (formerly Galileo) is built around enterprises running agents and llm apps at scale; Contentsquare (formerly Hotjar) leans more toward ecommerce. Shortlist the one whose strengths line up with your biggest constraint.
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