Freshsales
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AI-powered CRM with Freddy AI for lead scoring, deal insights, and next-step recommendations.
Overview
Freshsales (by Freshworks) is a CRM with built-in AI that scores leads, flags at-risk deals, and suggests next best actions. Its Freddy AI assistant handles data entry, email drafting, and pipeline predictions — giving small sales teams an enterprise-grade advantage.
Pros & Cons
Pros
- AI lead scoring
- Deal risk flagging
- Free tier for small teams
- AI email drafting
Cons
- Limited free tier
- Advanced AI needs higher plans
- Less customizable than HubSpot
Workflows that use Freshsales
Get a new AI workflow each week — many feature Freshsales and other tools in this category.