A shared business phone number for small teams, with an AI agent named Sona that answers calls around the clock on every plan.
Communication comparison
Quo (formerly OpenPhone) vs Weave
Pricing, pros, cons, and ideal use cases — side by side.
WeaveEnterprise
All-in-one patient communication for dental, optometry, and small medical practices, with an AI receptionist bolted onto the phone system.
At a glance
| Quo (formerly OpenPhone) | Weave | |
|---|---|---|
| Pricing | PaidStarter $19/user/month monthly, $15 annual. Business $33/month, $23 annual. Scale $47/month, $35 annual. The Sona AI agent is included on all plans with 1,000 automation credits per month (roughly 10 calls); AI call summaries and transcripts cover Sona-handled calls on Starter and all calls on Business and Scale. AI call tagging is Scale-only. | EnterpriseStarting from $199 per month, per the vendor. The three tiers — Pro, Elite and Ultimate — are quoted after a demo rather than priced on the page. As read on the vendor's pricing page in early October 2026. |
| Category | Communication | Communication |
| Ideal for | Solo operators and teams under about 20 peopleBusinesses that run on texting as much as callingAgencies and consultancies needing a shared client-facing numberAnyone who wants published pricing instead of a demo call | Dental practicesOptometry and vision clinicsSmall medical and specialty practicesMulti-location practice groups consolidating phone and texting |
Pros & cons
Quo (formerly OpenPhone)
Pros
- Full price ladder published — no demo required to evaluate
- AI phone agent included on every tier, not an add-on
- Shared inbox for calls and texts across the team
- Sub-$20 entry point on annual billing
- Connects to Claude and ChatGPT for analysing calls and contacts
Cons
- Included AI credits cover only about 10 calls a month — high call volume needs a different tool
- Full transcripts and summaries require Business or above
- Not a contact center: no advanced routing, queueing, or workforce management
- Recent rebrand means older documentation, integrations, and reviews still say OpenPhone
Weave
Pros
- One vendor for phones, texting, payments, reviews, and AI receptionist
- Deep practice-management-system integrations
- AI features are grounded in data Weave already holds
- Strong fit for multi-location practice groups
Cons
- No public pricing
- All-in-one means individual modules trail best-in-class point tools
- Migrating your phone system is a bigger switching cost than adding a voice agent
- AI capabilities are add-ons, not included in base plans
Which should you choose?
Quo (formerly OpenPhone) is the lighter-weight option (Paid), while Weave sits higher on the pricing ladder (Enterprise). Quo (formerly OpenPhone) is built around solo operators and teams under about 20 people; Weave leans more toward dental practices. Shortlist the one whose strengths line up with your biggest constraint.
Still deciding between Quo (formerly OpenPhone) and Weave?
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