A shared business phone number for small teams, with an AI agent named Sona that answers calls around the clock on every plan.
Communication comparison
Quo (formerly OpenPhone) vs Sameday AI
Pricing, pros, cons, and ideal use cases — side by side.
Sameday AIPaid
An AI phone agent built only for the trades — answers, qualifies, books the job into your field service software, and coaches your human CSRs on the same recordings.
At a glance
| Quo (formerly OpenPhone) | Sameday AI | |
|---|---|---|
| Pricing | PaidStarter $19/user/month monthly, $15 annual. Business $33/month, $23 annual. Scale $47/month, $35 annual. The Sona AI agent is included on all plans with 1,000 automation credits per month (roughly 10 calls); AI call summaries and transcripts cover Sona-handled calls on Starter and all calls on Business and Scale. AI call tagging is Scale-only. | PaidLaunch from $449/month including 500 minutes, unlimited users, and up to 3 locations. Scale from $789/month including 1,000 minutes, unlimited locations, and voice cloning. Enterprise is custom and adds multilingual voices, advanced analytics, API access, and custom integrations. Priced on estimated monthly minutes from 500 up to 10,000+. |
| Category | Communication | Communication |
| Ideal for | Solo operators and teams under about 20 peopleBusinesses that run on texting as much as callingAgencies and consultancies needing a shared client-facing numberAnyone who wants published pricing instead of a demo call | HVAC, plumbing, and electrical contractorsRoofing, pest control, and garage door companiesLandscaping and cleaning businesses with heavy inbound call volumeAny trade already on ServiceTitan, Housecall Pro, or FieldRoutesShops buying leads from Angi, Thumbtack, or Google LSAs |
Pros & cons
Quo (formerly OpenPhone)
Pros
- Full price ladder published — no demo required to evaluate
- AI phone agent included on every tier, not an add-on
- Shared inbox for calls and texts across the team
- Sub-$20 entry point on annual billing
- Connects to Claude and ChatGPT for analysing calls and contacts
Cons
- Included AI credits cover only about 10 calls a month — high call volume needs a different tool
- Full transcripts and summaries require Business or above
- Not a contact center: no advanced routing, queueing, or workforce management
- Recent rebrand means older documentation, integrations, and reviews still say OpenPhone
Sameday AI
Pros
- Published pricing, which is rare in vertical voice AI
- Native writes into ServiceTitan, Housecall Pro, FieldRoutes, and JobNimbus
- Pulls in Angi, Thumbtack, and Google LSA leads directly
- Forwards from your existing number — no phone system migration
- Includes CSR coaching on the same recordings
Cons
- Minute-based pricing means a busy season costs more than a quiet one
- Vendor-reported booking rates are unaudited — measure your own baseline first
- Wrong tool outside home services
- Voice cloning and multi-location require the higher tiers
- Value depends on your intake script being written properly at setup
Which should you choose?
Quo (formerly OpenPhone) is built around solo operators and teams under about 20 people; Sameday AI leans more toward hvac, plumbing, and electrical contractors. Shortlist the one whose strengths line up with your biggest constraint.
Still deciding between Quo (formerly OpenPhone) and Sameday AI?
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