Voice agents, multi-agent SDR stacks, RAG-grounded support, and autonomous back-office flows. Built for SMBs ready to graduate past basic automation.
Single-agent tool use, multi-agent orchestration, RAG, and human-in-loop — applied to real SMB workflows, not toy demos.
Stacks battle-tested on Vapi, Retell, Lindy, n8n, Clay, Pinecone, OpenAI, and Anthropic — chosen for SMB economics.
Each workflow includes the architecture, the prompts, the failure modes, and the operator playbook for going live safely.
Each blueprint includes architecture, prompts, escalation rules, and failure modes.
Find every agent your business units already shipped, right-size its permissions, and put a control plane around the ones that stay.
This is a loss-avoidance and enablement program, not a productivity one, so…
A test suite for non-deterministic systems — so you can change a prompt, a model, or a tool and know what broke before your customers do.
The return is measured in avoided incidents and shipping velocity rather than…
A tiered agent system that resolves routine support tickets end-to-end, escalates the rest with full context, and keeps humans on the hard 20%.
At 100k tickets/year and a blended $6-8 fully-loaded cost per tier-1 contact,…
A governed retrieval system that answers employee questions from internal docs — with permissions, citations, and an eval harness that catches drift.
Internal RAG rarely shows up as headcount savings — it shows up as time. If…
24/7 AI phone agent that answers, qualifies, books, and transfers — sounds human, never sleeps.
A practice taking 30 calls/day at $0.10/min averages $90/month vs. $3,500/month…
Outbound SDR agent that researches, personalizes, and follows up across email, LinkedIn, and SMS — and classifies replies.
A typical agency setup: 3 inboxes × 30 sends/day × 22 days = ~2,000…
A retrieval-grounded support agent that answers tier-1 tickets from your docs and ticket history — escalates the rest with full context.
Typical SMB support team handling 500 tickets/week sees 40-60% deflection on…
Monitor equipment sensor data and production metrics to predict failures before they happen — reducing downtime and emergency repair costs.
Reduce unplanned downtime by 30-50%. Cut maintenance costs by 20-25%. Extend…
Deflect the repetitive half of contact center volume to a voice agent that knows when to stop talking and transfer.
Model it per contained call rather than per seat. A contact center handling…
Extract, verify, and cross-check onboarding documents automatically, so analysts review exceptions instead of keying data.
Model on analyst hours and cycle time. A firm onboarding 2,000 entities a month…
Use coding agents to characterize, test, and incrementally migrate the system nobody wants to touch — without a big-bang rewrite.
The honest framing is risk reduction and unblocked delivery, not developer…
A copilot that accelerates incident triage — correlating signals, surfacing similar past incidents, and drafting the timeline — while engineers stay in command.
Mean time to resolution is the metric. Shaving even 20-30% off MTTR on…
Free implementation guides for SMB operators and enterprise teams — workflows, prompts, governance, and tool stacks built to ship.