FathomFreemium
An AI meeting notetaker with a genuinely usable free tier — unlimited recordings, transcripts, and AI summaries at $0.
AI / LLM comparison
Fathom vs Glean
Pricing, pros, cons, and ideal use cases — side by side.
GleanEnterprise
An enterprise AI platform that connects to company apps to power permission-aware search, an assistant, and agents over internal knowledge.
At a glance
| Fathom | Glean | |
|---|---|---|
| Pricing | FreemiumFree forever with unlimited recordings, transcripts, and AI summaries. Premium $20/mo ($16 annual). Team $19/user/mo ($15 annual). Business $34/user/mo ($25 annual). Enterprise custom. | EnterpriseEnterprise pricing, quoted per organization and typically seat-based. |
| Category | AI / LLM | AI / LLM |
| Ideal for | Sales teams that need calls synced to the CRMCustomer success and account managementSmall teams adopting meeting capture for the first timeManagers who coach from call recordings | Large enterprises with knowledge spread across many toolsTeams deploying an internal AI assistantOrganizations that need permission-aware AI search |
Pros & cons
Fathom
Pros
- Free tier is genuinely useful, not a crippled trial
- CRM sync and coaching metrics on Business tier
- Transparent published pricing across every tier
- Integrates with Claude and ChatGPT for downstream analysis
Cons
- Bot joins the call and is visible to participants
- Action items and advanced summaries are paywalled
- CRM syncing requires the higher Business tier
- Less useful for in-person meetings than a system-audio tool
Glean
Pros
- Permission-aware search across the whole app estate
- Mature connector library for enterprise SaaS
- Assistant and agent layer on a trusted knowledge graph
- Strong fit for large, complex organizations
Cons
- Enterprise pricing and a real procurement process
- Value depends on broad connector deployment
- Overkill for small teams or simple stacks
Which should you choose?
Fathom is the lighter-weight option (Freemium), while Glean sits higher on the pricing ladder (Enterprise). Fathom is built around sales teams that need calls synced to the crm; Glean leans more toward large enterprises with knowledge spread across many tools. Shortlist the one whose strengths line up with your biggest constraint.