Arini

Overview

Arini is what you get when a voice agent is built for one vertical and nothing else: it reads and writes the dental practice management systems that generic receptionists cannot touch — Dentrix, Eaglesoft, Open Dental, Denticon, CareStack, Curve, and Cloud9 — so a caller can actually be booked, not just transcribed. It answers inbound around the clock, confirms appointments, and runs outbound recall and reactivation campaigns. Arini reports a million booked appointments and a 68 percent booking conversion; both figures are vendor-reported, and the case studies are vendor-published, so measure your own baseline first. The gaps are real: nothing is published on price, the channels are phone and basic SMS only, there is no web chat, forms, or payments, and the company is young enough to have no G2 or Capterra footprint. Arini states on its integration guides that it is HIPAA compliant, signs a BAA with every customer, and holds SOC 2 Type II; the homepage does not say so, so get the BAA in writing. Buy Arini if you are a dental office or DSO on one of those systems and the phone is the bottleneck. Buy Weave if you want phones, payments, and reviews in one platform and are willing to accept a shallower agent, or Rosie if you are not a dental practice at all.

Pros & Cons